Privacy
Privacy
Who we are
Reicher Industries (Monroe Center, Illinois) runs this website. Questions about your information: 773-225-3400 or ethan@reicherindustries.com.
What we collect, and why
When you send us a message: what you write, your name, phone, email and company if you give them, and any photos you attach. We use it to reply and do the job.
Files you attach are stored privately and only we can open them.
Text messages (SMS)
If you give us your mobile number and agree to get texts, we use it only to text you about your service requests: scheduling, appointment reminders, technician arrival times, quotes and job follow-ups. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share your number only with the phone company and texting provider that deliver our messages. Full texting terms: reicherindustries.com/sms-terms
Visit statistics
Our host counts page visits on its servers (on Cloudflare), without cookies and without storing your IP address. We see totals, like how many people visited a page and roughly which town their internet connection is in, not who you are.
Spam protection
To block spam, our forms may use Cloudflare Turnstile, which checks that a real person is sending. Our host also keeps a scrambled (hashed) version of your IP address for a short time to limit abuse.
Outside services
The fonts come from Google Fonts (Google's privacy policy) and the animation code from jsDelivr (jsDelivr's privacy policy). Your browser asks them for those files, so they see your IP address. They set no cookies on this site.
Who gets your information
Your message goes to us. Townsite hosts this website and handles form messages for us, as our service provider; it doesn't use them for anything else. Emails are delivered through Resend. Files are stored privately. We don't sell your information or share it for advertising.
How long we keep it
Form messages: 24 months. Spam: 30 days. After that it's deleted.
Your choices
To see, correct or delete what you sent us, call 773-225-3400 or email ethan@reicherindustries.com. We'll take care of it.
Do Not Track
This site doesn't track you across other websites, so it works the same whether or not your browser sends a Do Not Track signal.
Children
This site isn't meant for children under 13, and we don't knowingly collect their information.
Changes
If this changes, we'll update this page.
Effective October 28, 2026
